Change in operations | Ecosystem | Services
About DigiOne
DigiOne is a project initiated by the City of Vantaa, involving the cities of Jyväskylä, Lahti, Oulu, Turku, and Vantaa, as well as Tiera. The goal of the project is to create a nationwide digital service platform that brings together learning and education systems, enabling the efficient delivery of high-quality educational services.
The digital service platform will consolidate all data, systems, and services used by teachers, learners, principals, guardians, and administration into a single, user-friendly entity.
The project runs from 2019 until spring 2026. During the project, services for basic education will be developed, and after the project, further development will continue for upper secondary education. The design of the service platform takes into account the transition from early childhood education to basic education. In addition to municipalities, the project is funded by Business Finland.
Project management
Ilkka Kalo
Program Owner and Responsible Director
ilkka.kalo@vantaa.fi
Kirsi Lehto
Program Director
kirsi.lehto@vantaa.fi
Topical
The best companies in the field to provide DigiOne services
17.2.2022
The objective of the DigiOne organization is to:
- create a national digital service platform and an ecosystem that education providers, service providers, and other stakeholders in the education sector can join
- promote change in the pedagogical operating culture and leadership in line with the curricula by creating a coherent and functional set of digital education services and by improving opportunities for knowledge-based leadership with the curricula by , e.g. creating a functional whole of digital education services and improving knowledge management opportunities
- create better national conditions for learning and well-being, and reduce inequality
- develop user-friendly and easy-to-implement services independently and in cooperation with market actors
- create synergies for its owners by eliminating overlapping work and through cooperation, among other things, in procurement, integrations, as well as information security and data protection

Operational objectives
- To support teaching and assessment in accordance with the curriculum.
- To take equity in learning and well-being into account.
- To enable more individualized learning pathways and improved learning outcomes.
- To improve the prerequisites for knowledge-based leadership.

Ecosystem objectives
- To provide an opportunity for all interested education providers and service providers to join the ecosystem.
- To ensure the long-term development of the ecosystem through a governance system.
- To define common rules of engagement for ecosystem actors.
- To secure government support in order to increase societal impact.
- To support the emergence of a healthy market balance.

Technological objectives
- To build a shared digital platform for actors in the education sector.
- To create an individualized, seamless user experience by bringing together different digital services into a single, coherent platform.
- To leverage the opportunities of digitalization.
- To develop common national rules of engagement together with other industry actors.
Change in operations
Learning and student well-being at the core of development work
DigiOne makes the objectives of the curriculum and the criteria for assessing learning visible. The aim is to support and facilitate teachers’ work and the planning of teaching in accordance with the curriculum. The curriculum objectives are also made accessible to the student and the guardian.
The new digital service platform enables comprehensive support for the student by bringing together information, plans, and documents related to the student into a single, coherent whole. An overall view of the student’s situation enables guidance and support through multiprofessional collaboration.
Through the service platform, various services related to learning, well-being, and administration can be connected to DigiOne.
A smooth everyday experience for users
From the very beginning, the planning of DigiOne has been based on simplifying users’ work and everyday activities, as well as ensuring well-functioning processes in administration and teaching. This objective has guided the definition of the various services and the entire development process.
Future users have been involved throughout the project in joint planning and specification, as well as in the testing and piloting of the solutions being developed.
A tool to support knowledge-based leadership
Change in operations
Jukka Manninen
Coordination of Change in Operations
jukka.manninen@lahti.fi
Jarkko Lampinen
City of Jyväskylä
Program Manager
jarkko.lampinen@jyvaskyla.fi
Jukka Manninen
City of Lahti
Program Manager
jukka.manninen@lahti.fi
Jukka Miettunen
City of Oulu
Program Manager
jukka.miettunen@ouka.fi
Seppo Pukonen
City of Turku
Program Manager
seppo.pukonen@turku.fi
Tuija Lindström
City of Vantaa
Project Manager
tuija.lindstrom@vantaa.fi
The DigiOne ecosystem
Ecosystem
Kirsi Lehto
Ecosystem coordination
kirsi.lehto@vantaa.fi
Services
DigiOne’s service concept comprises the service platform and the services built around it. During the project, services for basic education will be developed, and after the project period they will be further developed for use in upper secondary education. The most critical services are developed in-house or in cooperation with partners. Through productized open interfaces, it is possible to connect other services or learning content required by the education provider to DigiOne on a municipality-specific basis.
Services built around the service platform are divided into three categories:
- Own services
- Shared services
- Optional services.
DigiOne’s own services
DigiOne’s own services include teaching and administrative services, as well as the DigiOne desktop, which brings together various services. DigiOne is responsible for the development or procurement of these services and owns the intellectual property rights to them. The services are the same for all education providers.
Shared services
DigiOne’s shared services include e-services, communication, and timetable services. The intellectual property rights to these services are owned by their developers, and the services are developed according to the SaaS model.
Optional services
Optional services are fully developed and owned by commercial actors. Service providers are required to enter into an ecosystem agreement, comply with the ecosystem’s rules of engagement, and connect their services to the service platform via APIs.
Service platform and interfaces
The DigiOne service platform consists of an integration platform and a data platform.
Integration platform
The core of the integration platform will consist of APIs and their management. The provision and use of APIs between the systems and services of different service providers will be the primary mode of operation within the DigiOne ecosystem. In addition, the integration platform must also be able to support more traditional integration models, such as message-based interfaces and file transfers.
The key services of the integration platform include:
- Integrations with national systems and services
- Interfaces for municipal systems and services
- Interfaces for products or services provided by service providers within the DigiOne ecosystem
Data platform
The data platform consolidates the core data of education providers. Responsibility for managing the core data (creation, updating, and deletion) rests with the education provider. The education provider can transfer data related to general education from the DigiOne service, via the data platform, to its own data warehouse for purposes related to data-driven management and reporting.
The data platform serves as the shared data repository of the DigiOne ecosystem. Information from the education providers’ existing registers is transferred to the data platform, after which data management takes place on the DigiOne platform as core data owned by the education provider. The core data required for organizing education is made available to other actors via the shared integration platform.
Within the DigiOne project, a new national data model for primary and lower secondary education will be created, along with openly documented interfaces for managing core data. The new data model is developed to support the processes, information systems, and ecosystem interfaces that are renewed within the project.
Development of the service platform
Jouni Kilpi
Project manager responsible for the development of the service platform
jouni.kilpi@vantaa.fi